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Does anyone have any experience with JPC Musik?

Discussion in 'Marketplace Discussions' started by lara višnovar, Dec 30, 2020.

  1. lara višnovar

    lara višnovar Member Thread Starter

    hi, does anyone have any experience with jpc musik its a german site and i found a vinyl that i really want but ive read quite a few reviews saying that the customer service is poor and i dont know if i should trust them.
  2. Siegmund

    Siegmund Vinyl Sceptic

    Britain, Europe
    Word on the street I’ve heard is good.
    lara višnovar likes this.
  3. timnor

    timnor Forum Resident

    You can order without worries. They're excellent and fully trustworthy. Never had a problem with their customer service. Professional and reliable. Recommended.
    lara višnovar likes this.
  4. Reever

    Reever Forum Resident

    Wiesbaden, Germany
    Never had any trouble with them.

    PS: You live in an absolutely beautiful part of the World.
  5. Synthfreek

    Synthfreek Drum machines are not inherently evil.

    A lot of folks (myself included) purchased their recent Tangerine Dream boxsets from them. I think they might have had some issues with the way they formatted US addresses on the labels which (presumably) caused some long ship times.
    lara višnovar likes this.
  6. thematinggame

    thematinggame Forum Resident

    highly recommended

    P.S.The problem mentioned above in # 5 had something to do with a new form of shipment introduced by the German postal service last year , it is an online-only shipping method and German post was a bit slow to adjust their labelling system to country-specific address
    variations (postal codes with letter/number combinations , house number before street name etc) , but I think this has been sorted now
    Synthfreek likes this.
  7. Who'sTommy

    Who'sTommy Forum Resident

    The Netherlands
    They're excellent.
  8. musicnonstop

    musicnonstop Kling Klang Kommentator

    Absolutely recommended.
  9. JPC.de are an excellent retailer.I have used them quite a bit since Amazon geoblocked Australians from using overseas Amazons in 2018.
    Particular kudos for their great packaging.
  10. No Blue Skies

    No Blue Skies Forum Resident

    I order from JPC all the time. Fast, well packaged and great customer service where communication in English is not a problem. +++++
  11. sacdfan

    sacdfan Well-Known Member

    United Kingdom
    Has anyone ordered into the U.K. from jpc.de since Brexit. The local taxes are removed from my cart and I wondered whether I would have now have to pay v.a.t. and any customs charges if I place an order.
  12. D-Rex

    D-Rex Forum Resident

    As an Austrian, I have ordered there a few times and have never been disappointed.
    The shop is of course serious and next to Amazon the market leader.
    sacdfan likes this.

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