Hi-Fi Heaven Trade-in Program?

Discussion in 'Audio Hardware' started by Disionity, Feb 13, 2019.

  1. Disionity

    Disionity Forum Resident Thread Starter

    Location:
    Missouri, USA
    Anybody use these guys? Care to share any experiences buying from them? Has anyone ever traded in gear to them? Just wondering as they were willing to offer me way more for my turntable towards the purchase of an upgrade than MusicDirect were.

    Hi-Fi Heaven
     
  2. james

    james Forum Resident

    Location:
    Annapolis
    Haven’t traded anything in, but I made a purchase from them. They’re legit. If they are going to give you a good trade in value, go for it.
     
  3. eflatminor

    eflatminor Forum Resident

    Location:
    Kalifornia
    I did. Traded for a new piece of gear. Price was more than fair. Good guys.
     
    scobb and snorker like this.
  4. patient_ot

    patient_ot Forum Resident

    Location:
    USA
    I've bought a couple things from them over the years but have no experience with trade-in. Let us know how it goes if you end up using them for a trade-in.
     
  5. Standingstones

    Standingstones Forum Resident

    Location:
    South Central PA
    I didn’t see any mention of Hi-Fi Heaven being an authorized dealership. Perhaps that is the reason for the high trade-in amount. Did you bother checking these people out?
     
  6. patient_ot

    patient_ot Forum Resident

    Location:
    USA
    Hi-Fi Heaven - Green Bay, WI

    Might want to read these reviews before dealing with expensive items. I suppose I got lucky in my dealings with them.
     
    TheVinylAddict likes this.
  7. Big Blue

    Big Blue Forum Resident

    Location:
    Wisconsin
    I have not bought anything from them yet, but I am inclined to do so at some point because I think they are the closest thing I have to a local hi-fi dealer (still not conveniently close, but do-able as a day trip). I can tell you it's a real place.
     
  8. ukrules

    ukrules Forum Resident

    Location:
    Union, Kentucky
    I bought some bookshelf speakers from them a few years back. They were supposed to be new but they appeared to be display units. They offered me a fair rebate to keep them. So I'd say proceed with caution.
     
    patient_ot likes this.
  9. TheVinylAddict

    TheVinylAddict ___The Enforcer___

    Last three times I have had dealings with them, it was because they marked an item as "In Stock" but when I contacted them, it was NOT the case and they offered to sell me something different.

    Most recent was with an AT-150MLX --- had it marked in stock, but it wasn't --- and the intent after contact was to sell me on something else.

    I guess you could look at this from two sides of the coin -- good for business on one hand, but potentially bad for business on the other. Personally, I did not like the tactic.

    Sorry for raining on the love parade.... I know these responses are not popular and not what folks want to hear.... unfortunately.
     
    Ezd and patient_ot like this.
  10. james

    james Forum Resident

    Location:
    Annapolis
    My experience: they had a demo item listed. I asked about it. They said they didn’t have it anymore but could do a new unit at that price. I received a new item at the discounted price with warranty.
     
    recstar24 and patient_ot like this.
  11. I had a great expereince trading in a Roksan turntable towards a new Technics 1200G.
     
    patient_ot likes this.
  12. ggergm

    ggergm you can't rollerskate in a buffalo herd

    Location:
    Minnesota
    Don't forget Audio Emporium in Brown Deer (outside of Milwaukee).
     
    Big Blue likes this.
  13. Alan Beasley

    Alan Beasley Forum Resident

    Location:
    Ohio
    I purchased my Music Hall TT from them about 6 months ago. Price was fair and no problems. Legitimate outfit.
     
  14. MikeK

    MikeK Forum Resident

    Location:
    Minneapolis
    This is a local store from my parents house. It’s where I bought my 1210 GR and VM750SH. I traded in my Debut Carbon with 2M blue, 2M red stylus and Music Hall cork mat. Got a very nice amount towards the new gear.

    I will say, after actually being at their store I can tell you that a lot of what they have online isn’t available to see, hear, compare, etc. I have a feeling they are doing way more online order fulfillments than walk in business. I can also see how their website might not be up to date with what they currently have in stock, it’s a small business with not a ton of staff.

    All things being equal, I had a great experience with them and would recommend them.
     
    Shawn likes this.
  15. Troyh

    Troyh Forum Resident

    Great experience with me. Traded in some gear, gave me a good price on my stuff and on the new item.
    Thinking about it again for a Rogue amp.
     
  16. Big Blue

    Big Blue Forum Resident

    Location:
    Wisconsin
    That's even further away from me, but also a place on my radar to check out.
     
    winston1156 likes this.
  17. DaleClark

    DaleClark Forum Resident

    Location:
    Bexley, Ohio
    I am thinking of asking HFH about a Technics 1200 GR TT. The online stores like Guitar center only sell the black 1210. HFH has the silver 1200GR on their website
     
  18. Disionity

    Disionity Forum Resident Thread Starter

    Location:
    Missouri, USA
    The Sound Organization (Rega's US distributor) says they're an authorized dealer. I'm not so much concerned buying from them as PayPal will take care of me in case something goes wrong. What I'm worried about is them taking my trade-in and "running"
     
  19. BD2665

    BD2665 Forum Resident

    Location:
    Milwaukee
    If you're going to make a trip to Milwaukee I would forget audio Emporium and head straight to Ultra Fidelis. They are true analog lovers and provide excellent service and customer support.
     
    winston1156 likes this.
  20. Dr. J.

    Dr. J. Forum Resident

    Location:
    Memphis, TN
    I have nothing to add except to give a shout out to my hometown of Milwaukee. Just go on Craigslist and see all the amazing gear you can get for reasonable prices. There are tons of vintage gear for sale because Milwaukee had a very substantial manufacturing base for a long time with high-paying union jobs. It's harder to find that stuff in the thrifts now, but the flippers usually do a good job servicing their gear before selling. For example, I picked up a beautiful Thorens TD-150mkii in 2013 for $125 and two mint pairs of EPI 100s for $75.
     
  21. GoldprintAudio

    GoldprintAudio Forum Resident

    Location:
    Lexington, NC
    What are you trading? Guess you are looking at a new Rega?
     
  22. DigMyGroove

    DigMyGroove Forum Resident

    I’ve purchased demo Music Hall Marimba speakers that appeared brand new, and more recently a Music Hall MMF-7.1 Tonearm to upgrade my table. Good experiences in both cases, and I spoke with them on the phone about the tonearm before purchasing. They actually said they didn’t think I’d hear much difference upgrading from the MMF-7 arm, but they were quite wrong I’m happy to report.
     
  23. I traded them a Clearaudio Concept Wood towards a Technics SL-1200G. Great experience. I sent them back the trade-in after I received the Technics, so you should have no concerns.
     
    Shawn likes this.
  24. recstar24

    recstar24 Forum Resident

    Location:
    Glen Ellyn, IL
    My current preamp is from them, wyred4sound mPre, killer price and deal, great communication and shipped super quick.
     
  25. bradleyc

    bradleyc Forum Resident

    Location:
    Midwest
    Contact Ryan M. At HiFi Heaven, he will take care of your trade-in and treat you right. I speak from vast experience with Ryan over the past 15 years. Bought and traded many McIntosh and Marantz Reference gear back when they were an authorized dealer. Also many Klipsch speakers over the past few years. I’m not from Wisconsin, but Ryan has earned my trust and business many times over. :righton::righton:
     

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