Is ImportCds good enough?

Discussion in 'Marketplace Discussions' started by MikeManaic61, Nov 22, 2017.

  1. vinylbuff

    vinylbuff Forum Resident

    Location:
    North Port Florida
    Sometimes you will see a charge on your card, but it is a preauthorization charge and usually disappears in a couple days. That allows them to charge you when it arrives.
     
    Platterpus likes this.
  2. Platterpus

    Platterpus Forum Resident

    Location:
    MPLS
    Thanks again!
     
  3. They charge when the item ships if you pay by credit card. I believe they charge immediately if you pay by Paypal.
     
    tmtomh and MYKE like this.
  4. rednoise

    rednoise Forum Resident

    Location:
    Boston
    This is correct, unless they changed things recently. I consider this to be unethical, and it's one of the several reasons I won't do business with ImportCDs. Same goes for DiscountDVD.
     
  5. MYKE

    MYKE Analog Upstairs, Digital Downstairs

    That has nothing to do with the retailer. Pay Pal is an immediate method of payment !!!!!!
     
  6. MYKE

    MYKE Analog Upstairs, Digital Downstairs

    My last two orders, one from Import CDs (where I had chosen expedited shipping I'll admit ), and Deep Discount (free standard shipping) have both arrived on release day I'm happy to say.
     
  7. rednoise

    rednoise Forum Resident

    Location:
    Boston
    Is it? I never considered that, and I don't find it to be officially described as such. I think it to be unethical for a retailer to take payment for something they don't deliver, especially if they don't tell you that's what they plan to do. It most certainly DOES have to do with the retailer.

    Not to mention that the one time I made that mistake with them, I had to fight with them to reimburse me for the charge. They were not going to do it if I didn't make an issue out it. They were obviously hoping I'd just forget about it and they could keep the money.
     
  8. MYKE

    MYKE Analog Upstairs, Digital Downstairs

    Yes ! They (Pay Pal) take from whatever source you choose to fund the purchase from, immediately.
     
    Dave likes this.
  9. noname74

    noname74 Openly Canadian

    Location:
    nolocation
    Probably best if you avoid Paypal then as no matter where or what you buy it's immediately charged. Problem solved.
     
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  10. rednoise

    rednoise Forum Resident

    Location:
    Boston
    Even better: avoid ImportCDs and their terrible service. Saving a few pennies (if you're lucky) is not worth the aggravation.

    The Paypal problem is just one of several I've had with ImportCDs and DeepDiscountDVD.

    My issue is with ImportCDs and DeepDiscountDVD, not Paypal. I've been using Paypal for decades and I've rarely had a problem with it.
     
  11. tmtomh

    tmtomh Forum Resident

    Quite true. PayPal did have a Pay After Delivery option, but it wasn't available under all circumstances, and they discontinued it earlier this year anyway.

    FWIW, I've never had any problem with ImportCDs or any of their subsidiary/linked companies. I've ordered lots of things from them and only needed to get a refund once. I don't remember the reason, but I do recall that I had paid via PayPal and I got my refund within 24-48 hours. In fact, I remember being surprised because I'd read some horror stories here about ImportCDs taking forever to refund people through PayPal.
     
    noname74 and MYKE like this.
  12. Dave

    Dave Esoteric Audio Research Specialist™

    Location:
    Greater Vancouver
    What does the retailer have to do with Paypal immediately sending the funds to them? It's not like they can say oh Mr. Paypal, can you wait until the stock arrives in a week before sending this clients funds? :wtf: The retailer can only accept or deny the funds.
     
    noname74 likes this.
  13. rednoise

    rednoise Forum Resident

    Location:
    Boston
    The retailer should accept the Paypal funds when they ship the merchandise. They should not collect and then never ship anything, then rely on the buyer to force them to reimburse. At the very least, they should tell the buyer what's going on.

    Do you really think this is good business practice?
     
  14. Dave

    Dave Esoteric Audio Research Specialist™

    Location:
    Greater Vancouver
    I don't know, but I would contact the interested purchaser when stock arrives and tell them to send payment or miss out. I know, I'm kind of old fashioned that way but respectful of my buyers. I don't imagine that might work too well if I had a large clientele though either. :shrug: Whaddya gonna do.
     
  15. MYKE

    MYKE Analog Upstairs, Digital Downstairs

    Again, it's not on the retailer. The buyer is given the choice of using a card, which delays payment until shipping, or Pay Pal, which is immediate, and 99 % of Pay Pal users are aware of that.
     
    Dave likes this.
  16. rednoise

    rednoise Forum Resident

    Location:
    Boston
    Again, the retailer should not charge the buyer for something they do not provide, especially without telling them.

    Do you get a kickback from ImportCD or Paypal?
     
  17. GentleSenator

    GentleSenator what if

    Location:
    Aloha, OR
    shirley you must be joking. if i were myke i'd give up on graciously explaining how one of the world's most popular payment methods works since you seem hellbent on failing to misunderstand the basics of ecommerce in 2018. get real, fella.
     
  18. MYKE

    MYKE Analog Upstairs, Digital Downstairs

    Thank you. Several of us have been trying to get through the concrete, but I believe it's impossible.
    When I joined Pay Pal, at least 10 years ago, it wasn't for a pre order, but a purchase that was about to be released, but my memory is of it being as common sense as breathing, that they are simply an internet conduit for immediate payment.
     
    GentleSenator likes this.
  19. MYKE

    MYKE Analog Upstairs, Digital Downstairs

    From Import CDs FAQ Section : Help: Frequently Asked Questions on ImportCDs

    Payment Note
    Please be advised that if you are using a third party payment provider such as PayPal, your payment will be deducted from your account prior to the shipment of your order. The deduction of this amount is at the discretion of the third party and this site has no control over the policies of these providers. For any further questions, please contact the payment provider directly.


    [​IMG]
     
    Dave likes this.
  20. eelkiller

    eelkiller Technically right but still wrong

    Don't call him shirley.


    ;)
     
    GentleSenator likes this.
  21. ClassicalCD

    ClassicalCD Make audio great again

    Location:
    Bogotá, Colombia
    I must report a bad experience with ImportCDs. I ordered a backordered CD and after a month of waiting it didn't ship, so I wrote to them requesting that it be cancelled and my money refunded, given how they charge up front for backordered CDs. After another week of waiting and three emails they still haven't cancelled the CD or issued me a refund. I'll have to open a case with Paypal to get my money back. Very poor service.
     
  22. Veni Vidi Vici

    Veni Vidi Vici Forum Resident

    Location:
    Chicago, IL
    Have they replied to your three emails? If so, what did they say?
     
  23. ClassicalCD

    ClassicalCD Make audio great again

    Location:
    Bogotá, Colombia
    That they'll cancel the backordered CD and issue a refund, but it's been a week and it hasn't happened.
     
  24. Veni Vidi Vici

    Veni Vidi Vici Forum Resident

    Location:
    Chicago, IL
    Did they say how long it would take to process?
     
  25. ClassicalCD

    ClassicalCD Make audio great again

    Location:
    Bogotá, Colombia
    A couple of business days. This isn't reasonable either however. It should be done instantly. It's not like they're sending out checks.
     

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