Pro-ject NEW 2019 record cleaning machines VC-S2 ALU and VC-E

Some members are probably still in the closet.

 

Yes I do. Eight revolutions one way seems to dry the disk, I then do eight in the other direction “just to be sue”.

 

about 3 in one direction.

 

After a weeks of using the Pro-ject fluid, my anecdotal evidence tells me that I think it is slightly better than the RD fluid. I've noticed fewer residual pops. Take that with some salt on your margarita glass...

I tried it a couple of times, but didn't notice any difference. Now I just do 4-5 rotations in clockwise motion.

 

VC-S2 pretty much sold out at every normal source in AU.

 

Yeh, so am I. I do not want to scrab it with wand while it is totally dry, and often edges gonna be wet anyway. 5 minutes on drying rack will do the trick.

 

So, are ppl still using a drying rack or do they come out ready to resleeve?

 

If you leave it on the machine for a short time the project fluid evaporates.
( Mostly within a minute)

 

Sometimes edges can still be wet. Plus who have patience when you have a stack of records to clean )). Rack is a little more convenient ))).

 

Here is my cleaning station now featuring ultrasonic cleaner and VC-E. They compliment each other well, with ultrasonic doing wonders on some old and dirty records prior to finishing on VC-E.
PS using pet pad under VC-E as some liquid can get spilled during scrabbing.

 

I clean immediately prior to playing. Occasionally, there are a few drops or mist close to the edge, but I don't worry about it and haven't had any problems.

 

So, the VC S2 ALU I purchased in January has began making the amazingly loud whine, which is definitely no good. A person can't be in the same room with it turned on. I've sent two emails to Sumiko support with no response.

Very disappointing. I loved that thing. I never cleaned more then a few records a day, either.

 

It takes them a while to answer, perhaps up 2 weeks.
Make sure that you upload all info - receipts, unit s/n, etc

 

Like that

 

I'm not sure if the spindle is bent on mine or what the problem is, but when looking at it from an angle straight at the platter you can see it doesn't stay entirely flat when rotating but leans a bit in one direction, kinda like a record that has a storage warp. Given this, flat records look like they're warped when it's rotating and the vacuum struggles a bit with getting the solution off the record. Before returning it I'd like to double check that the platter is screwed on tight, but not sure if that will ruin the adhesive pad. I'm pretty sure it is, but returning it is a hassle.

 

There's no way to spin that response time. If a brand receives so much email that it takes weeks to triage it all (and there's no way Sumiko does), then they need to say as much in an auto-response or implement a support ticket system. Sumiko is likely a few people working from home in Berkeley, there's no good explanation for this.

 

I just checked my email. It took 12 days between "acknowledgment" email and next one, with a RA number. But I do not remember how long it took to get the acknowledgement email. But once I shipped the unit things moved fast.
I agree that it is really slow and I never encounter that type of slowness of response with any other vendor. But now they have COVID excuse...

 

I guess I must have been lucky when contacting them about a month ago, when I had some questions/issues with my Pro-ject turntable. Think they got back to me the next day, and upon a follow up question, the next day again. 12 days is indeed absurd. I just filed a ticket, we'll see how long it takes this time...

 

I'm guessing the "I would like to buy something from you" emails are dealt with much differently the "I already gave you my money but...." emails.

 

For sure, but I had problems with a turntable I had already bought.

 

Ah, yes. Anger wit Pro-Ject has impacted my ability to read it seems.

 

I was looking at the pro-ject and almost pulled the trigger. I think I’ll go with the VPI cyclone. I really wish I could swing the degritter

 

What inspired the jump up from the Project all the way to the Cyclone?

 

I'm just thinking the longevity might be better. There are people who have been using the VPIs for many years.

 

What's so frustrating is when I bought the Pro-Ject I was definitely thinking about the longevity of VPI and how nobody ever seems to have the vacuum go bad, etc. But I'm of the opinion that plastic arm tubes and full platters are outdated designs - the former inevitably breaks, the latter leads to dust and static. I also don't like the recessed nature of the VPI that allows them to do built in dust covers, as it seems like water would pool inside and it would get messy.

As for the Cylcone, I don't see the point. From the description, you pay twice as much for the ability to vacuum in both directions.