I just can't help it - I have to vent. I have ordered Steven Wilson's King Crimson Box 1972-1974 three times. Both Barnes and Noble shipments were received at my home with corner damage to both the shipping box and the ordered box set. I received a credit to my Visa after I returned the second shipment to their local store. Barnes and Noble did not want to risk yet a third attempt and gave up. Being forced to reorder, I ordered from Inner Knot's online site. This third order was costing me $40 more than the previous Barnes and Noble price, but hey, they know how to package. Good thing they do, because the third attempt came with two holes punched in the box and a dented corner. Upon receipt, I was sure this effort would be another disaster. To my surprise, the corner protectors and bubble wrap protected the heavy box set - but I seriously do not know how. I am now questioning ordering anything outside of Music Direct. They seriously package their shipments. I have lost confidence in the shipping companies. The only line of protection is in packaging with total destruction in mind. It is time consuming and costly to ship damaged records back to the sellers, and in many cases the seller will block you from their site after the return. We have been forced to buy online because the local stores could not compete. We have been forced to buy only new or M- condition records from people who have better than a 99% seller's rating because no other grade and no other seller can be trusted. The probability of getting what I ordered, in the record/cover condition I expect with no shipping damage is now less than 50%. Stamping the word 'FRAGILE' on the box now means - please deliver with as little damage as possible.