USPS issues

Discussion in 'Marketplace Discussions' started by larry333, Jun 30, 2020.

  1. larry333

    larry333 Forum Resident Thread Starter

    Location:
    Park Ridge
    Hello,

    Is there a USPS slowdown?
    It seems packages I expect are arriving slower and slower.
    Some examples include:
    - Acoustic Sounds order, shipped via USPS = 8 weeks to Niles, Illinois
    - Second Acoustic Sounds order, shipped via USPS = 9 weeks to Niles, Illinois
    - EBay Item, shipped from Morton Grove Illinois = 9 weeks to Niles, Illinois
    -EBay item, shipped from New Jersey May 11th = still waiting

    In contrast:
    Amazon order (NOT Prine delivery) ordered May 11th, arrived May 13th
    Amazon order (NOT prime) ordered June 28th, arrived June 29th.


    Hmmmm....
     
  2. Dreaddazzman

    Dreaddazzman Forum Resident

    Location:
    Cleveland
    Short answer is yes, with the pandemic things have slowed down. Some of these seem overly long though. I just got an order from Acoustic Sounds to the Cleveland area. Took only a couple weeks.

    Edit - second AS order placed on 6/21 scheduled to be delivered on Monday. So about 2 weeks as well. Could be where your main hub is located as well - if it's in the Chicago area things seem extra slow coming out of there. I placed an order through Shuga in Chicago that took forever to get here.
     
  3. astro70

    astro70 Forum Resident

    Location:
    Carbondale, IL
    Those seem extra long. My deliveries have been longer but maybe just a week longer, not 7 or 8 weeks longer.
     
  4. Myke

    Myke Listening

    ScramMan2 and c-eling like this.
  5. AnalogJ

    AnalogJ CMO (Chief Musical Officer)

    Location:
    Salem, MA
    I had a package sent Media Mail arrive 6 weeks later from ordering. I had another get to me 2 weeks later.

    Media Mail is already a potentially very slow process. It can certainly be fairly quick, but it all depends on the place the shipment comes from and where it flows through. And with the pandemic, USPS has had to consolidate some locations and processes. Normal 2-3 day Priority Mail or 1st class mail may take a couple of days longer than normal, but we're talking 1-5 days in general.
     
  6. ConnieGuitar

    ConnieGuitar I know this road like the back of my hand...

    Bound to get a whole lot slower if they don't get funding soon...
     
  7. c-eling

    c-eling I never dreamed another way.

  8. Brian Lux

    Brian Lux One in the Crowd

    Location:
    Placerville, CA
    I'm one of those people who are very supportive of the USPS during these pandemic times. Mail has slowed down, no doubt, particularly media mail. But I don't complain about it. It makes perfectly good sense for a couple of reasons: many more people than normal are ordering things on-line either because stores are closed, or because shoppers are, or believe they may be, more vulnerable by going into stores and thus feel safer ordering on-line. SO a lot more mail is being handled. Because of the pandemic, some of the postal workers have gotten sick, some even have died. More mail, fewer employees, more time needed to handle mail = slower mail.

    The fact that USPS has been up and running throughout this entire pandemic is something I HUGELY appreciate. I would never criticize them for continuing on despite risks to employees health.

    Big kudos to USPS!
     
    Alan G, JPagan, SJP and 2 others like this.
  9. classicrocker

    classicrocker Life is good!

    Location:
    Worcester, MA, USA
    Once shipped by USPS it may take a little longer but I have not noticed big delays in delivery times.

    Amazon Prime and FEDEX are stellar as always. I love the FEDEX feature where they show you where the truck is on a Google map as it gets closer to your house.
     
  10. kdawg

    kdawg Forum Resident

    Location:
    Ohio
    yes, there has been a slowdown

    A record label I used to be affiliated with had hundreds of priority packages sit in Cincinnati for 2 weeks before they started moving again

    I had experienced that with Media mail, but never Priority
     
  11. Pawnmower

    Pawnmower Forum Resident

    Location:
    Dearborn, MI
    The last 4 things I bought on ebay or discogs got to Detroit quick (10 min from my house) and sat there for a week or more before making their way to my house. All were shipped 1st class. But then I ordered a book on ebay, they shipped it media mail and it came right away.
     
  12. Myke

    Myke Listening

    Already reported for merging with one of the other two threads already in place. They don't look into every thread and have repeatedly pointed out how the report button is there for that purpose. Some still have a high-school mentality and think it's a " tattle button." :laugh:
     
    c-eling likes this.

  13. My understanding is that some shippers are now listing orders including transit from their distributor, thus it looks like an elongated period till they actually receive and ship it. The purpose apparently is (1) with work force fluctuations the order is pegged within their system as existing; (2) to show that something is happening rather than saying it is delayed or back ordered. This is most definitely CoVid related.
     
  14. Francophile50

    Francophile50 The man with the satisfied ear.

    Location:
    Concord,CA
    Now that everybody's stuck inside many people are ordering things so this is probably been worse than Christmas traffic is in regards to packages being sent. That said the USPS has not been prepared or adequately staffed to handle the volume they been required to move. That said I've been watching tracking where packages will get stuck in certain locations. Because they don't have a streamlined system it's just catch-as-catch-can. Some packages will come into a distribution center to be moved and other packages coming after will pass them up as lucky packages to go on to their final destination. The other packages that are unlucky get stuck for God knows how long until they can be dealt with or moved further down the line towards their final destination.

    This whole process is compounded by inadequately trained staff and either strained or unfocused workers that have scanned packages multiple times or worse not scan packages at all to register where they're at with in the process.

    So what you will see is a package dropped off at the post office and won't be scanned into the post office for sometimes days or a week later. Did it really sit there for a week or did it take that long for the system to update? Now the system is showing its received and will it be scanned out or will someone miss it entirely and then somehow it magically shows up miles away being scanned into a distribution center to be sent on?

    Sometimes you'll see the package scanned in and then out minutes later and then scan back in minutes later. This tells me people working within that location are confused they don't know if the package is coming or going.

    I've had a package stuck in one location for weeks and I put in a trace to see where the package is and the post office themselves escalated this case then finally called me back to tell me they don't know. They could tell me that because it is Media mail I have no claim towards compensation if it gets lost. If for some reason the label comes off and they find it they'll send it to Atlanta open it and catalogs for a claim to come in to describe it for them to forward it to its final or intended destination.

    If after a month when it was shipped you haven't received it you can then contact your payment service and put a claim in with eBay or PayPal or your credit card and let them know you never received the item and you can possibly be refunded.

    How long will this last? I think this is now The New normal.
     
    Last edited: Jul 2, 2020
    newriverrat likes this.
  15. Francophile50

    Francophile50 The man with the satisfied ear.

    Location:
    Concord,CA
    Maybe yesterday's post might have been a little bit too critical of the USPS. To me in this last couple weeks have been kind of an education. My parcels are starting to move again sometimes only a few miles sometimes significantly but that shows me that they are not lost. That doesn't detract from certain distribution centers being less efficient than others. I will hope that they improve or mail coming through them changes so that they can become more efficient.

    Now going forward if I order something and it is being shipped I will keep in mind that it could take as long as a month to get to me. You can think what you like but me I'm going to mentally prepare myself for what possibly can happen so that if it does I won't be surprised or disappointed going forward. I'm still appreciative of all the efforts the post office makes for what little it charges.
     
  16. newriverrat

    newriverrat Forum Resident

    Location:
    SW Virginia U.S.
    Around here, most of these parcel thugs drop boxes at the USPS office to be delivered by the rural carriers. My son is a rural carrier, his wife a postmaster, so before you say it can't work that way, trust me, I know first hand. It is so bad during the cotrumpvid-19 virus, my son has made as many as 4 trips to the P.O. in one day to reload his mail wagon. His route is 70+ miles and almost 800 boxes.

    Hey Chewy.com, you DO NOT deliver, someone else is doing that. Stop your ads from saying "you" deliver.
     
  17. classicrocker

    classicrocker Life is good!

    Location:
    Worcester, MA, USA
    Thanks for sharing new. Looks like delivery is different depending on where you live as FEDEX and Amazon do deliveries themselves where I live and not through USPS so I have no experience with what you are reporting. I also have experienced outstanding service from FEDEX and Amazon so have no complaints.

    That being said I think the USPS does an outstanding job and never understood people complaining about their service.
     
  18. misterdecibel

    misterdecibel Bulbous Also Tapered

    I have a package ("Rough and Rowdy Ways") that has been sitting at a postal warehouse in my town since June 23, without moving.

    Amazon have already offered to replace it.

    The whole point of pre-ordering an album so you can receive it on release day is lost if they don't deliver it.
     
  19. SoundDogg

    SoundDogg Member

    Location:
    Kentucky
    I've been waiting 16 days now for vinyl from a seller that's about 200 miles away, had another record tour the southern states on its way out of Tennessee to Kentucky. I suppose they are doing the best they can, so I have learned to temper my expectations of how long a shipment will take to arrive.
     
  20. lv70smusic

    lv70smusic Senior Member

    Location:
    San Francisco, CA
    I generally don't have an issue with USPS but did have this recent bad experience:

    I ordered an album from a shop only about 3 miles from me. Due to not owning a car and not wanting to be on public transportation for a long ride there and back, I opted to have it shipped to me. USPS sent the package down to Los Angeles and then back to San Francisco for some unknown reason. Then it took a couple of days to actually get to my local post office for delivery. Then the next three days had status updates that indicated they did not have access to my location to deliver mail even though there was a mail carrier here each day delivering packages. I don't know if it was my filling out a complaint form online but they finally delivered my package the same day, which was 9 days after the item shipped. Yes, 9 days for a single album to travel 3 miles. Meanwhile something I ordered on Amazon was delivered in two days, as promised.
     
  21. showtaper

    showtaper Concert Hoarding Bastard

    I guess I should feel bad in comparison with some of your shipments posted on this thread. As of today it's working on 20 days since an 8 x 10 photograph shipped. What's more worrying is that it hasn't been scanned in 10 days.........


    August 9, 2020

    In Transit, Arriving Late
    Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility.
    August 5, 2020, 11:36 pm
    Arrived at USPS Regional Origin Facility
    LOS ANGELES CA INTERNATIONAL DISTRIBUTION CENTER
    August 5, 2020, 10:21 pm
    Accepted at USPS Origin Facility
    LOS ANGELES, CA 90028
    July 30, 2020, 2:45 pm
    Shipment Received, Package Acceptance Pending
    LOS ANGELES, CA 90093
    July 30, 2020, 9:54 am
    Shipping Label Created, USPS Awaiting Item
    LOS ANGELES, CA 90028
     
  22. hitmanhart408

    hitmanhart408 Forum Resident

    Location:
    Miami, FL
    I have 1 LP package that has been stuck in limp at the last major city before reaching my city for almost a week. I have another MAJOR box set package that was entered as "label created" over 7 days ago and hasn't been updated. I understand the slow down but its frustrating!
     
  23. Gregalor

    Gregalor Forum Resident

    Location:
    Los Angeles
    A month with no update. Love the reassurances that it’s totally not lost.


    July 15, 2020
    In Transit, Arriving Late
    Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility.
    July 11, 2020, 11:10 am
    USPS in possession of item
    DELRAY BEACH, FL 33484
    July 11, 2020, 8:00 am
    Shipping Label Created, USPS Awaiting Item
    DELRAY BEACH, FL 33484
     
  24. neubian

    neubian Forum Resident

    Location:
    Apison, TN
    LA Seems to be a black hole. I have a package there now stuck for weeks.
     
  25. Nephrodoc

    Nephrodoc Forum Resident

    Noticed that shipping speed has picked up the last 2 weeks. Been averaging 4-5 days from the east coast to CA.
     

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